These terms govern participation in the CHILL Buy 4 GET 1 FREE (“ CHB4G1F”), which is a loyalty offer accessed through the OTR Application which is available from the Apple App Store or the Google Play Store (“OTR App”) and operable on a compatible mobile device (“Mobile Device”).

By participating in CHB4G1F, you agree to these terms.


  1. The CHB4G1F is open to residents of Australia and can be used at any participating OTR site (including participating OTR Mobil sites in South Australia) that has the CHILL brand offering.
  2. To participate in CHB4G1F, eligible individuals must download the OTR App and follow the prompts to register and activate a user email address to create a user account.
  3. All participating OTR sites will award CHILL Stamps and allow redemption of CHILL Rewards in accordance with these terms.
  4. OTR reserves the right to decline any CHB4G1F participation in its absolute discretion.
  5. No fees will be charged by OTR for participation in CHB4G1F.


  1. To participate in CHB4G1F, the relevant member barcode displayed in the OTR Application (“Member Barcode”) must be scanned at a participating OTR site during the transaction in which an eligible CHILL product and OTR water has been purchased.
  2. On scanning of the Member Barcode at a participating OTR site, you will be entitled to earn CHILL Stamps and redeem CHILL Rewards.

Earning Stamps & Rewards

  1. OTR offers a number of different CHB4G1F offers which may change from time to time.
  2. To be eligible to earn a CHILL Stamp, a member must purchase an eligible CHILL product in one transaction, and have their Member Barcode scanned during that said transaction.
  3. (“CHILL Stamps”) means Stamps that will be earned and accrued to a member’s account, on the basis of 1 CHILL Stamp earned for each eligible 1 CHILL product purchased from a participating OTR site. CHILL Stamps may take up to 48 hours to be credited (and be visible in the OTR App) to a member’s account from the time of purchase.
  4. The different CHB4G1F offers, eligible products and CHILL Rewards are as follows.
  5. For every 4 CHILL Stamps earned through the purchase of one kind of CHILL offer and accrued to a member’s account, a member is entitled to a Reward for 1 free CHILL product­­ of the same kind (“CHILL Reward”). As an example, after purchasing 4 “Regular Chills” at participating OTR sites and thereby accruing 4 CHILL Stamps to your account, 1 CHILL Reward for a free “Regular Chill” will be applied to your account.
  6. CHILL Stamps will be categorised in your account separately according to the kind of CHB4G1F offer purchased. A CHILL Stamp will only be applied to your account once you have accrued 4 CHILL Stamps for the same CHILL offer. Extras are excluded from this offer.
  7. 4 CHILL offer products do not have to be purchased in the same transaction to receive a Reward for a free CHILL product.
  8. CHILL Stamps accrued for a particular kind of CHILL offer cannot be applied or combined in your account against a different kind of CHILL offer.
  9. OTR may require presentation of the User’s Member Barcode on the OTR App to confirm the identity of an OTR App member, or purchase of said product in the course of an award of CHILL Stamps or redemption of CHILL Rewards.
  10. It is each member’s responsibility to ensure that the correct number of CHILL Stamps or CHILL Rewards have been added or deducted for each eligible transaction. Members must notify OTR of any apparent discrepancy as soon as possible by contacting OTRApp@otr.com.au
  11. A member’s CHILL Stamps and Rewards balance has a 12 month expiry period from the date that the CHILL Stamp or Reward was applied to a member’s account.
    1. Regular Chill
      1. Buy 4 Regular Chills, Get 1 Regular Chill FREE
    2. Large Chill
      1. Buy 4 Large Chills, Get 1 Large Chill FREE
    3. Mega Chill
      1. Buy 4 Mega Chills, Get 1 Mega Chill FREE

Redeeming Rewards

  1. Only active OTR App members will be able to redeem awarded CHILL Rewards.
  2. On presentation of the Member Barcode at a participating OTR site, you will be entitled to redeem any CHILL Rewards accrued in your OTR App account. Only a whole number of CHILL Rewards may be redeemed.
  3. CHILL Rewards are separate and distinct from any other discount, special offer or promotion offered by OTR from time to time.
  4. Unless otherwise required by law or permitted by these terms, CHILL Rewards are not refundable, transferable or redeemable for cash. There will be no further interest or earnings applied to accrued CHILL Rewards. CHILL Rewards accrued by more than one member in multiple accounts cannot be combined.

Conditions of Use & Disclaimers

  1. While every effort will be made to ensure the correct awarding of CHILL Stamps and redemption of CHILL Rewards, OTR takes no responsibility for errors associated with the CHB4G1F and the use of CHILL Rewards, and makes no guarantee of the availability of eligible CHILL products at any time.
  2. Participating OTR sites may refuse to accept the presentation of an OTR App should they believe that the use is unauthorised, fraudulent or otherwise unlawful. OTR also reserves the right to cancel outright a member’s account and/or CHILL Rewards associated with any suspected unauthorised, fraudulent, or unlawful use.
  3. The number of CHILL Stamps awarded for eligible purchases and/or sufficient for a CHILL Reward may change from time to time without prior notice to CHB4G1Fparticipants, including without limitation in the course of special CHILL promotions which OTR may run from time to time.
  4. CHILL Stamps and CHILL Rewards may also be awarded by other means (for example in the course of customer surveys or promotions) at the absolute discretion of OTR.


  1. If any services provided by OTR to you under these terms are within the scope of the Australian Consumer Law set out in Schedule Two of the Competition and Consumer Act 2010 (Cth) (“ACL“) then, subject to the provisions of the ACL, a number of guarantees will apply in respect of the services under the ACL including:
    1. the services being rendered with due care and skill;
    2. the services being fit for the purpose for which the services are being acquired, any disclosed purpose or being capable of achieving any disclosed result; and
    3. the services being supplied within a reasonable time.
    4. OTR does not offer any other guarantees other than those contained in the Consumer Guarantee provisions of the ACL, if applicable. OTR, to the maximum extent permissible by law, will not be liable for any loss, costs, expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with OTR’s provision of the CHB4G1F to you (including the accrual of CHILL Stamps or redemption of CHILL Rewards), except for any liability which cannot be excluded by law (in which case that liability is limited to the Regularmum allowable by law).
    5. OTR will not be held responsible for any tax liability incurred by a member in connection with CHB4G1F, including in relation to any reward, discount or entitlement offered.
    6. OTR will not be held liable for any communication to any member that is late, lost or misdirected for any reason, including but not limited to, spam filters operating on a member’s email account or other system configuration problems.
    7. OTR reserves the right to alter these terms at any time or suspend, withdraw, cancel, withhold or deny access to or participation in CHB4G1F at any time without prior notice in its absolute discretion. Any changes to these terms or suspension, withdrawal, cancellation, withholding or denying of access to or use of the CHB4G1F will become effective at the time of posting on our website or when notified to you by email or through the OTR Application. If you continue to participate in CHB4G1F after such changes have been made and communicated to you, your participation in CHB4G1F will be subject to those changes. If such changes are not acceptable to you, you will be able to deactivate your OTR App account by sending an email to OTR at OTRApp@otr.com.au Upon deactivation of your OTR App account your CHILL Stamps and CHILL Rewards balance will be returned to zero.
    8. If for any reason the CHB4G1F is not capable of running as planned for any reason, including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of OTR which corrupts or affects the adRegularstration, security, fairness, integrity or proper conduct of the CHB4G1F, OTR reserves the right in its sole discretion to disqualify any CHB4G1F participant, and to cancel, terminate, modify or suspend the CHILL Stamps or CHILL Rewards associated with CHB4G1F, and shall not be responsible for any loss incurred for such action.
    9. OTR is not responsible for any problems or technical malfunction of any telephone network or lines, computer on line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site or intranet site, or any combination thereof, including (but not limited to) any injury or damage to a member’s Mobile Device or any other person’s Mobile Device related to or resulting from participation in or downloading any materials associated with CHB4G1F.
    10. OTR expressly reserves the right to terminate or alter (whether materially or otherwise) the CHB4G1F or any user’s participation in CHB4G1F at any time.
    11. Any breach of these terms by you whether intentional or otherwise may result in suspension or termination of your OTR App account and/or cancellation of accrued CHILL Rewards at the sole discretion of OTR. In the event of suspension or termination of your membership your CHILL Stamps balance will be returned to zero.
    12. OTR reserves the right to cancel or refuse to honour any attempt by you to redeem CHILL Rewards which were obtained in breach of these terms at any time, without liability.
    13. OTR reserves the right to reverse or cancel any CHILL Rewards credited to you incorrectly or not in accordance with or in breach of these terms at any time without liability.
    14. Information collected from you in connection with your CHB4G1F membership will be used in accordance with these terms and the OTR Privacy Policy (https://www.otr.com.au/pages/privacy-policy/). By participating in CHB4G1F, you agree that OTR may contact you, subject to the terms of the OTR Privacy Policy.
    15. OTR’s decisions in relation to all matters arising under the CHB4G1F are final and binding, and no correspondence will be entered into.
    16. These terms and participation in CHB4G1F are governed by and will be construed in accordance with the laws of the State of South Australia irrespective of where the application for membership has been completed by the member or submitted to OTR. Any action or other legal process with respect to any matter or thing in connection with these terms or membership in the ELC must, unless otherwise agreed to by OTR, be instituted and carried on only in the appropriate Court or tribunal of the State of South Australia.
    17. References to “OTR” in these terms are references to Peregrine Corporation of 270 The Parade, Kensington, SA 5068.
    18. References to “You”, “member” and “Your” in these terms are references to individuals who lawfully download the OTR Application and register and activate the application and create a User Account.